INQUIRY

Contct

About Inquiries

Contact

If you have any questions, please contact us by E-mail below.

kotsukan@marvin.co.jp

Please note that it may take some time for us to respond to your inquiries. If you do not receive a reply from us within 72 hours,
please contact us via LINE bellow,

LINE URL:
https://lin.ee/fhYcRFr

【Monday ~ Friday 9:30 ~ 18:30】

Inquiry Form

Contact

Please fill out the form below and click the "Send" button.Fields marked with
※ are required, so please be sure to fill them out.

Your request
About Our Business
About Our Products
About Shopping
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First Name
Last Name
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E-mail
Hotel Name
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Privacy policy

Privacy policy

Marvin Trading Co., Ltd. (hereinafter referred to as "Marvin Trading") complies with all laws and regulations regarding the protection of personal information.(Personal information collected by the Company refers to information that can be used to identify a specific individual, such as an individual's name, date of birth, and address (including information that can be easily cross-checked with other information to identify a specific individual).

Collection of Personal Information

We may collect personal information in the following cases

  • ・Ordering Products
  • ・Contact Us
  • ・Request for brochure
Purpose of use of personal information

We will use the personal information we receive from our customers to the extent necessary for the following purposes.

  • ・To confirm your order and to deliver the products you have purchased.
  • ・To contact you to respond to or confirm your inquiries, etc.
  • ・To inform customers of special events (events, campaigns, etc.) and new product information
  • ・To send you information about our products and services
  • ・To send questionnaires asking customers about their desired products, etc.
  • ・To check your purchase history and provide enhanced services
  • ・To conduct analysis to improve products and services
  • ・To provide services tailored to the customer's needs
Disclosure of Personal Information to Third Parties

・In principle, we will not disclose your personal data obtained by us to any third party, except in the following cases

  • ・When the customer agrees to the disclosure after specifying the party to which the information is disclosed and the content of the disclosed information.
  • ・If you need to make a payment for the purchase of a product
  • ・When requesting product delivery from a product delivery company
  • ・When we receive an official request from a court of law, the police, or other public institution based on the law.
Management and Protection of Personal Information

We will appropriately manage the personal information we collect from our customers to prevent its loss, destruction, alteration, unauthorized access, leakage, etc.

Management and Protection of Personal Information

We make every effort to keep personal information as accurate and up-to-date as possible.In addition, customers are requested to contact the following contact person for disclosure or deletion of their personal information.In order to prevent leakage of personal information to third parties, we will respond to such requests only after we have confirmed that the request is made by the customer him/herself.

Revision of Privacy Policy

We will review and revise our Privacy Policy from time to time.The revised Privacy Policy will be promptly posted on this site.

Contact for Inquiries

If you have any questions regarding our privacy policy, please contact us at the following address

Marvin Trading Co.,Ltd.
6113-3, Mitsuike, Shiroyama-cho, Owariasahi, Aichi, 488-0881, Japan
mail: kotsukan@marvin.co.jp